• Technical University of Mombasa

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Job Description

Reporting ToSenior Corporate Communications Officer

Professional Requirements

  1. Must possess a Certificate of Secondary Education.
  2. Must possess Certificate in Front Office
  3. Possession of Sign Language Certificate will be an added advantage
  4. Must provide evidence of computer literacy

Duties and Responsibilities

  1. Making and receiving phone calls on behalf of University
  2. Directing phone calls to the appropriate destinations
  3. Reporting any switchboard and telephone extensions faults to the concerned office
  4. Receiving & directing visitors to their desired destinations
  5. Answering customers’ enquiries
  6. Manning visitors’ book
  7. Recording all customer complaints and forward term to the appropriate office
  8. Intercom voicing
  9. Perform any other duties and responsibilities as may be assigned from time to time

 

REMUNERATION

 

The following Public University Salaries and House Allowance Structures shall apply:

 

Grade

Basic Salary (KSHS)

House Allowance (KSHS)

Grade 4N

25,633- 34,605

11,800

Job Details

Campus : MAIN CAMPUS
Employment Category : ADMINISTRATIVE
Employment Terms : PERMANENT
Designation : Customer Service Assistant
Job Grade : 4
Required Qualification Years
1CertificateCertificate in Front Office0 Years
2KCSEKenya Certificate of Secondary Education0 Years
Required Document Mandatory
1CertificateYes
2KCSE CertificateYes
3Certificate of Computer Literacy/Evidence of Computer LiteracyYes
Posted By Admin / 2 years ago

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